CANCELLATIONS & AMENDMENTS POLICY

In order to provide the highest level of service with top guides and guaranteed departures, our cancellations and amendments are subject to fees. This policy applies to all group and private people listed and booked through pizzaexperience.it

Cancellations:

  • For cancellations made more than 30 days prior to experience commencement: Full refund.
  • For cancellations made between 4 and 30 days prior to experience commencement: Cancellations subject to a € 10.00 EUR per person cancellation fee.
  • For cancellations made within 4 days prior to experience commencement: No refund can be provided.

Amendments:

  • For amendments made more than 30 days prior to experience commencement: No amendment fee, pending availability.
  • For amendments made between 4 and 30 days prior to experience commencement: Amendments subject to a € 5.00 EUR per person, per tour, amendment fee, pending availability.
  • For amendments made within 4 days prior to tour commencement: Amendments subject to a € 10.00 EUR per person, per tour, amendment fee, pending availability.

Late Arrivals & No Shows:
No refunds or re-bookings can be provided for late arrivals after experience commencement.

Changes to this Policy:
From time to time, the terms of this policy may change at the Company’s discretion. In the event of such changes, the new policy will apply for all tours booked after the date and time of the policy change.
For any further questions about our cancellation policy, please feel free to e-mail us at info@pizzaexperience.it
There is a good chance we’ve answered your question on our FAQ page, but if not, the best way to reach us for non-urgent matters us is by email at info@pizzaexperience.it. Our team will try to get back to you within 24 hours with a full response.
For any other question you can contact us at the following number +39 3334392629